Refund Policy
For duplicate charges, payment errors, or unusable purchases, contact support or use the Paddle receipt's support link with your order number. Do not send card details.
Refund requests are reviewed according to the circumstances, applicable consumer law, and Paddle's buyer terms. This policy does not exclude statutory withdrawal or refund rights. No automatic refund approval or fixed processing time is promised.
Approved refunds reverse the corresponding purchased credits. Partial refunds reverse a proportional number of credits, rounded up cumulatively. If credits have already been spent, the wallet may become negative and further generation is unavailable until sufficient credits are added. Referral rewards from a refunded qualifying purchase are also reversed. Original transaction records remain in the ledger.
Purchases through Paddle are covered by Paddle’s Refund Policy. Request a refund at Paddle.net.